Terms and Conditions
Welcome to HomeDelivery, operated from Saket, New Delhi, Delhi 110017, India. By accessing or using our food delivery services, you agree to comply with and be bound by the following Terms and Conditions.
1. Acceptance of Terms
By using HomeDelivery, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.
2. Service Overview
HomeDelivery provides a platform for users to order food from local restaurants for delivery. We act as an intermediary between customers and restaurants but are not responsible for the quality of food or services provided by the restaurants.
3. Account Registration
To place orders, you may need to create an account with HomeDelivery. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
4. Order Placement
When placing an order, you agree to provide accurate and complete information. Orders are subject to acceptance by the restaurant and availability of items. We reserve the right to refuse or cancel orders at our discretion.
5. Pricing and Payment
Prices listed on our website are subject to change without notice. You agree to pay all charges associated with your orders, including applicable taxes and delivery fees. Payment must be made at the time of placing the order.
6. Delivery
Estimated delivery times are provided by the restaurants and are only estimates. HomeDelivery is not responsible for delays caused by unforeseen circumstances. Delivery will be made to the address specified by you at the time of order.
7. Cancellation and Refunds
Once an order is placed, it cannot be canceled. Refunds are only issued under exceptional circumstances, such as the unavailability of ordered items or incorrect charges. Contact us at [email protected] for refund requests.
8. User Conduct
You agree not to engage in any activity that may interfere with or disrupt the HomeDelivery service, including but not limited to hacking, unauthorized access, or distributing malware.
9. Intellectual Property
All content on the HomeDelivery website, including text, graphics, logos, and images, is the property of HomeDelivery and is protected by intellectual property laws. You may not use or reproduce any content without our prior written consent.
10. Liability
HomeDelivery is not liable for any damages or losses arising from your use of our service, including but not limited to food quality, delivery delays, or website errors. Our liability is limited to the amount paid for the order in question.
11. Indemnification
You agree to indemnify and hold HomeDelivery harmless from any claims, damages, or expenses arising from your use of our service or violation of these Terms and Conditions.
12. Termination
We reserve the right to terminate or suspend your access to HomeDelivery at any time, without notice, for conduct that we believe violates these Terms and Conditions or is harmful to our interests.
13. Modifications to Terms
We may update these Terms and Conditions from time to time. Changes will be effective immediately upon posting on our website. Your continued use of our service after any changes constitutes your acceptance of the revised terms.
14. Governing Law
These Terms and Conditions are governed by the laws of India, and any disputes shall be resolved in the courts of New Delhi.
15. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at [email protected] or +91-83928-73927 Our address is Saket, New Delhi, Delhi 110017, India.